Returns & Exchanges
At Beserk, we want you to be completely obsessed with your new gear, so if something isn't quite right, we offer a flexible 30-day return policy for most alternative fashion and lifestyle items. Ensure your items are in original condition with tags attached to qualify for a store credit or replacement.
Check Eligibility
Verify that your items are unworn, unwashed, and still have the original packaging and tags attached within 30 days of purchase.
Submit a Request
Log into our online returns portal with your order number and email address to select the items you wish to return and choose your reason.
Pack and Ship
Securely package your items to prevent damage during transit and attach the return shipping label provided or use your preferred tracked courier.
Receive Your Credit
Once our warehouse team inspects and approves your return, we will issue a store credit or process your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing